La Robe Bridal
Please note, our bridal range is made in house and can take up to 30 days to arrive! Please send your measurements to firstname.lastname@example.org to ensure the best fit. If you are not happy with your order we do accept refunds, on the basis that you have to pay for the courier when sending the item back and the item must be sent back within 5 days after receiving your garment.
La Robe Bridal
This dress can be ordered in Ivory (White) or Cream (Off white). Dress seen in photos is Ivory (white). Skirt length can be adjusted just send us a mail at email@example.com and we will guide you through taking your measurements, please also have a look at our "Frequently asked questions" below for taking measurements.
The skirt can be bought separately - Tiered skirt
This dress is fastened with ropes at the back to ensure a comfortable fit. The ropes are adorned with beautiful beaded detail. The bust is padded. Buttons in front can be completely opened up or closed for a formal look.
The model in the photos is a size Extra Small.
FREQUENTLY ASKED QUESTIONS:
Do you do alterations to the garment for a custom fit?- Unfortunately we only sell set sizes. Our dresses are very easy to alter by a qualified seamstress - they do not have complicated corsetry and boning involved, which will keep the alteration price to a minimum.
What if I lose weight before the big day?
-That’s perfectly normal, many brides do in the lead up to the wedding day even if they hadn’t planned to do so! Most our dresses are made from highest quality stretch materials, we add stretchy elastic waist wherever possible and the remainder of the dress designs are free-flowing, which means they are likely to fit even if you drop a dress size.
Worst case scenario, our dresses are very easy to alter by a qualified seamstress.
How long will it take for my garment to arrive?
- All items are made to order, as soon as we have received your payment we will start to make your garment. Each dress is hand cut and hand made which takes an expert team 1 month to make. Need one sooner? Not a problem, we are more than happy to accommodate the shortest of time frames. Just send us an email on firstname.lastname@example.org
How do I take my measurements?
- 1. Wear a similar shoe height than the one you plan to wear on your big day.
2. Have a friend or a tailor help you to take your measurements.
3. Keep the tape measure firm while taking your measurements.
4. If in doubt, go larger rather than smaller, especially on the length of the dress, you can always shorten a hem later.
Click on this link for a video on how to measure your body
BUST: Measure around on the line of your nipples. Arms down gives the most accurate measurement.
UNDER BUST: Measure directly under your bust, as high as possible.
WAIST: Measure at the narrowest point, usually just above the navel.
HIPS: Measure at the widest point of the hipbones.
BICEP: Halfway measurement between you shoulder and elbow.
SHOULDER TO WRIST: From the edge of your shoulder to your wrist bone.
SHOULDER TO SHOULDER: Taken from the back, this is an across measurement taken from the highest point of the shoulders.
Shipping & Returns
Shipping & Returns
We at Lootsin want our customers to be totally satisfied with their purchase. If you find that for some reason you are unsatisfied with a purchased item, we will happily accept the return of an unworn item within 7 business days of receiving the item. In order for Lootsin to refund your purchase please note that items should be in their original condition, including tags and we do not refund the courier cost.
If the pick up option has been chosen and the garments have not been collected after 6 months we will resell the items without giving a refund.
HOW TO RETURN FOR A REFUND:
Please send us an email at email@example.com to inform us of the refund. Then send the tagged, unworn item along with your NAME, EMAIL and ORDER NUMBER to the address below. Without this information, we may not be able to refund you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and ask you to provide banking details in order to refund your order. We will also notify you of the approval or rejection of your refund. You will be refunded in-store credit within 14 business days of the return of the item, minus original shipping charges.
If you are shipping an item over R1000, you should consider using a
SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Each garment we send out is initially quality controlled, however, in the slight case that you have received a product with a manufacturing fault, we will gladly replace it or refund the cost (in-store credit) as long as it has been returned within 7 days of purchase. Anything extending beyond this time frame will be up to our discretion. Please note that wear and tear in the course of normal use are not considered a manufacturing fault.
14 Pinetree Cres
Contact to be added for the courier: 0722921729
Please email any questions to firstname.lastname@example.org if you have any uncertainties before making a purchase.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.